The staff is incredible and knowledgeable. There is a high level of professionalism and client contention. They do go out of their way to make sure you were comfortable and all needs are met. The food is a beyond reproach. Special diets are available upon request. Medical staff is on point for client needs. If I need to I would return there. But I don’t think that would be the problem.
My experience in treatment here was amazing. The staff really made this place stand out compared to other facilities I’ve been to. They went above and beyond to help me physically / mentally / emotionally when I needed it so I felt very safe, comfortable and cared for! You can tell they genuinely care for their clients and are passionate about recovery. Promises has had a positive impact on my life and I left feeling 100X better than when I came in and I learned many necessary tools I need to stay sober. Definitely recommend it to anyone looking for detox and/or a month or less long inpatient program!
I had an experience at Brazos Valley that I have never encountered. The staff was largely recovering addicts and alcoholics. They performed their jobs with wisdom and experience, but it was more than that. Being moved in a spiritual fashion by the overwhelming jubilation and sparkle in their eyes achieved through sobriety, made me realize I had hope. If I listened carefully and watched what they were doing, I could build the same life for myself. The magical happiness I realized from feeling the love of people just like me is still blowing my mind.
When I attended promises it was by far the best mental health treatment I have ever received. The entire Facility from staff all the way to the way to the facility itself was more than anything I’ve ever experienced at any other facility and would recommend anyone in need to this place The staff seemed like they actually liked their job and could get down on your level and communicate with you always felt like you had someone to talk.
Staff team was amazing- they are like your best friends when you need someone for support but also dedicate themselves to their jobs. they all worked super hard to make sure each patient was getting the support or help they needed. rooms are clean, private, food is awesome- plenty of down time as well as group therapies, overall a good ratio. therapists are awesome. only rules or qualms myself or other patients had were things out of staffs control and more CEO issues than anything. overall i’m grateful i found this place and the staff deserve many more thanks than i can express!! every shift nurse, every shift tech, every therapist. thanks guys for everything
Promises is a great place to rehab. The staff sincerely care for residents and do whatever they can to make the experience enjoyable and healthy. I cannot give enough praise to all the staff.
I went to Promises thinking I knew all I needed to know about my recovery. After leaving early and relapsing they welcomed me back with open arms and full support. The staff members are caring and well coordinated, and my therapist/counselor Valerie was one of the best I’ve had anywhere! If I have to go back to rehab, I’m going back to Promises.
To be honest the decision to seek help was very scary, however from the second I stepped in the door I started to become comfortable with it. I felt welcomed as if I was instantly among friends that fully understood what I was going through. The facility itself was clean, modern and comfortable. Nothing like I had pictured it would be in my head. The staff was caring, sympathetic and non-judgmental. This includes all of the staff from the administrators, counselors, nurses and technicians to the food services, custodial and maintenance people. I felt like I was finally in a safe place to begin my recovery. I’m so grateful I overcame my reluctance to take that first step with these folks to a better life though recovery and sobriety. If you are to the point that you feel you need help, I honestly recommend that you give them a chance to help you.
I was at a dark place in my life and I reached out to this facility and an employee there named Logan showed great compassion when I needed it.
Best facility I’ve ever heard of!!!
This is home! The support and kindness you receive in this place is something I have never experienced before. Every single thing in this place is there to heal you. You just gotta trust the process.
This place is amazing. Great people that really care!!
142 Days of sobriety. I can truly say that God is working in my life. I can’t say that the things happening around me is just pure luck. The relationships I have with my family and my friends is at an all time high. Thank you to all the Promises staff.
I really got a lot out of my stay at Promises and I certainly feel that it’s something that could be very beneficial to people that might find themselves in a similar situation. I was able to get a tremendous amount of clarity and understanding of myself during what would have otherwise been a completely chaotic and turbulent time. I’ve found that the information that I gained regarding alcohol and substance abuse has been dramatically helpful in helping me gain an insight into how I got to where I was, and it’s been crucial in setting me on the right path forward. Furthermore, I think that the environment that Promises aided greatly in my ability to recover. I genuinely feel that I was able to work through some really important things that I otherwise might have ignored had I not been given the chance to stay at Promises. I felt an unexpected level of comfort during my time at Promises, and have been continuing to build upon some of the productive mental-health lessons that I was taught while I was there. Again, I want to sincerely thank you and Promises for helping with everything. It’s helped me tremendously in a variety of ways, both holistically and specifically, and I’m very grateful to have had that experience. It truly all happened at a very impactful time, and now that I am transitioning into this new job in Austin, I’m even more thankful to have some really important lessons under my belt to help me as I go forward.
He speaks so very highly of the staff. He learned a lot and seems like my son again. I had lost him for three years to fentanyl.
Words cannot describe my joy and happiness when it comes to Promises Brazos Valley staff. Keep up the good work, and share my kudos to all the staff who took care of me and helped me in becoming the person I want to be.